Locotel Ltd. provides enterprise grade text messaging worldwide. Our services are used by globally recognised Financial Services organisations amongst many others. We are the mobile app developer of choice.

All of our services are delivered by specially developed software using carrier grade, geographically redundant servers. The stability and high quality of our services benefit all our clients, whether used as a product or on a SaaS basis.

Whenever we design services and develop platforms, we keep in mind the key crucial ingredients required to sustain high quality solutions - functionality, security, transparent integration and ease of use. The Web user interface and API gateway of our messaging platforms simplify things and are user friendly.

Our messaging services have global reach and are used by a vast number of Banks.

Ask-key^© guarantees the implementation of international standards of two-factor authentication, to protect organisations from unauthorised access to their mission critical systems and applications.

Secure-TxT^© offers an additional level of security to our smartphone clients by encrypting sensitive texts. The recipient decrypts and reads the message received on their device once they have entered a personally chosen PIN.

Locotel Ltd welcomes the opportunity to work with you on providing the optimum blend of services to meet all your business requirements.

We create, we enhance, we empower.
We provide you with the compelling medium of SMS to communicate directly and effectively with clients and friends. SMS is an essential means of communication and notification. Your friends and customers carry your messages always on their mobile.

We enhance SMS so it can relay securely information you want to keep and stay private.

Create new mobile apps that are needed to improve your customer experience and retain their loyalty.

Our team of industry experts is available to develop and deploy innovative, customised, leading edge solutions for you.

We practice the art of integration by designing the optimal solutions using the most feating components to create a seamless outcome.

Examples of the innovative, bespoke solutions we have provided our clients with are :

• Incoming SMS-MO, where we receive the incoming message to our gateways, handle and route to the appropriate process - application. Processes can be either local or delivered to an external system. The relevant responses of the message are finally delivered the sender
• Outgoing SMS-MT, where we provide the infrastructure either as a service or as a product for the processing of outgoing messages, transparently to the user, using the powerful and flexible LocoSMS platform
• 2-way SMS applications for projects where interaction between a Person and an Application is required
• Alert notification services (M2M, M2P) in various industrial and commercial applications for real time and non-stop systems (SCADA, access control systems, etc)
• Interfacing to middleware of banking systems like MQ-series
• Interfacing to CRM and ERP platforms e.g. SAP
• Alert generation system for IBM and not only banking platforms
• One Time Password (OTP) and User Authentication Applications
• Secure SMS, we encrypt the text when the text transmitted needs extra security
• Mobile applications for smartphones with Android or iOS

Privacy Policy

1. Introduction

• Locotel Ltd (“We” “us” “our”) are committed to protecting and respecting the privacy of all visitors to our sites, www.locosms.co.uk and www.locotel.net (each referred to as the “Website”). This privacy policy describes how we use and protect the information that you provide to us.
• For the purpose of the Data Protection Act 1998 (the Act), the data controller is Locotel Ltd (company number 08702617) whose registered office is at 54 Thorpe Road, Norwich, NR1 1RY, United Kingdom and trading address at 40 Gracechurch street, EC3V 0BT, London with:
  Data Protection Registration Number: ZA021608
• This policy only applies to our sites www.locosms.co.uk and www.locotel.net (each referred to as the “Website”). If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.
• We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 1 st 2014.

2. Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our Website.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, computer used, operating system, browser usage and other communication data, whether this is required for our own billing and security purposes or otherwise and the resources that you access.

3. IP addresses and cookies

• We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
• We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.
• We use temporary session cookies to aid your use of the Website. They do not collect or transmit any information about you.
• The Website uses Google Analytics cookies to collect information about how visitors use the Website. We use the information to compile reports and to help us improve the Website. The cookies collect information in an anonymous form, including the number of visitors, where visitors have come to the Website from and the pages they visited.
• You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.
• If you register with us or if you continue to use our Website, you confirm that you agree to our use of cookies.

4. Where we store your personal data

• All information you provide to us is stored on our secure servers.
• In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
• No payment card details are held on our servers. All payment data entered for online purchases is passed securely and encrypted through to our payment provider, PayPal, who then handle the transaction authorisation process securely with the payment card issuing bank.
• Your payment order details are stored by us and are submitted directly to our third-party payment providers via an SSL encrypted connection.
• Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
• Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Uses made of the information

• We use information held about you in the following ways:
  1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
  2. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  3. To carry out our obligations arising from any contracts entered into between you and us.
  4. To allow you to use our Website, when you choose to do so.
  5. To allow us, or any third party to operate the Website.

6. Disclosure of your information

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

7. Your rights

• If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at support@locotel.net or by contacting us by telephone or postal mail at the contact information listed below. We guarantee to respond to access requests within 30 days of the request.
• The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8. Changes to our privacy policy

• Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

9. Contact

• Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
  
  

  The Data Controller
  Locotel Ltd
  54 Thorpe Road, Norwich, NR1 1RY
  Tel: +44(0)2036 370 031
  support@locotel.net

Terms and conditions
By accessing this website, you agree to the following terms and conditions and other applicable law. If you do not agree to be bound by these terms and conditions, please do not use this site.

All the information and material provided on this web site is solely for illustrative purposes. It is not intended to and does not create any business, contractual or employment relationship with Locotel Ltd The site is provided “as is” and Locotel Ltd expressly disclaims all warranties of any kind whether express or implied including the warranties of merchantability and fitness for a particular purpose.

All trademarks used or referred to in this site are the property of their respective owners.

Links on this site may lead to services or sites not operated by Locotel Ltd. No judgment or warranty is made with respect to such other services or sites and Locotel Ltd takes no responsibility for third party sites or services. A link to another site or service is not an endorsement of that site or service.

Except as specifically stated on this website, to the fullest extent permitted at law, neither Locotel Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Locotel Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Locotel Ltd, its affiliates, directors, employees or other representatives. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.

We reserve the right to make changes to our website, policies, and these Conditions at any time.